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Once the employee starts the enrollment process, they will need to go through three phases of enrollment process:
- Profile Review (edits done through payroll).
- Eligible Benefit elections.
- Review election summary and sign off to enroll.
Profile review
This is the first step in employee’s enrollment process. The employee will review and make sure all information on employee record is true and correct. Changes must be made and synced with payroll, and employee reviews the employee information and then reviews/manages dependent information.
Review employee information. Then select Save.
Review Dependent information. If dependents to be enrolled in benefits are not listed, select Add a Dependent. Complete the Add Dependent information. Select Save. To add more dependents, continue the same process. Once all dependents are added, select Next.
Benefits Elections
The next step in the enrollment process is for electing or waiving benefits.
To add coverage for dependents, select each individual dependent. The option to select/unselect dependents may change based on pay amount on each available plan in that product. If a plan does not allow dependent coverage, the Employee User will not see the dependent's name or checkboxes.
If any dependent’s coverage checkbox is not checked, benefits coverage for each dependent will be waived and will not be included for enrollment in the selected plan.
To select a plan benefit, choose the Select Plan button on the plan. Once a plan is selected, the selected plan becomes highlighted.
IMPORTANT NOTE: If offered more than one plan, employees can select only one plan for each eligible benefit product.
If the selected plan enrollment requires additional information, such as Primary Care Provider (PCP) information for Health plan or Beneficiary information for Life and Disability types of plans, an Incomplete error will appear on the selected plan. Click the Add button to provide this information.
To waive/decline coverage, select the checkbox I want to waive [product type] coverage. Once employee selects a coverage or declines the coverage, click Save & Next. Provide reason for declining (waiving) coverage if employee has waived the coverage.
Note: If a plan is set up as Require employees to enroll in plan then Employee User will not have an option to waive coverage.
If the employee selects a Life or Disability plan, and the employee has an option to elect the benefit coverage amount, then employee must elect the benefit amount on a coverage amount slider. If coverage is available for dependents then the employee must select coverage for each dependent separately.
The employee can select benefit coverage amount within an approved amount [Guaranteed Issue (GI) Amount] without providing any Evidence of Insurability (EOI). However, if the employee elects coverage amount over the approved amount then the employee may need to complete an EOI form.
View Details
To view plan information, select the Plan Details link associated with the plan.
Compare Plans
To compare plans, select the Compare checkbox on the plan then select Compare Plans. You will see a grid of features for each selected plan.
Summary & Sign
Employees can track their benefit selections and per pay amount cost during the enrollment process.
Once the employee completes all eligible benefits selections (or waivers), employee can review the benefit summary and sign to acknowledge their benefits selections.
Note: The employee can either type their name or sign in the grey rectangle.
System Approval Process
Once the employee successfully completes the enrollment process and signs the acknowledgement, they have 3 days to make any changes. After 3 days, the system will lock enrollment and the employee will not be able to edit/change benefit elections.